- Fundamentals of BPMN
- Different modeling techniques (basic flowcharting, business process model and notation (BPMN)
- Selecting right modeling techniques for your project
- Defining a process scope
- Understanding BPMN modeling palette (set of notations)
- Creating an end-to-end business process flows
- Advanced concepts of business process model and notation
- Identifying non-value added, waste, redundant tasks/activities in a process
- Writing business process narratives
- Creating ‘As-Is’ (current state) and ‘To-Be’ (future state) states of a business process flows