- Fundamentals of modeling
- Different modeling techniques (basic flowcharting, data flow diagrams, business process model and notation (BPMN))
- Selecting right modeling techniques for your project
- Defining a process scope
- Understanding modeling palette (set of notations)
- Creating an end-to-end business process flows
- Creating data flow diagram
- Fundamentals of business process model and notation
- Writing business process narratives
- Creating ‘As-Is’ (current state) and ‘To-Be’ (future state) states of a business process flows
- Writing business use cases from business process flows